Contract business goes from strength to strength – ever more customers opt for Heidelberg subscription packages
By opting for one of the new data-based packages on offer from Heidelberger Druckmaschinen AG (Heidelberg), an increasing number of print shops worldwide are benefiting from the variable options of these Print Site Contracts. Customers have a choice of four packages with different scopes of services and methods of payment. They range from a “Lifecycle Smart” contract that includes services and consumables to a “Subscription Plus” package that covers consulting, training, service, consumables, Prinect software, and equipment solutions. All four packages aim to maximize customers’ overall equipment efficiency (OEE), which delivers genuine added value compared to purchasing individual components. Heidelberg has now concluded some 400 of these contracts across the entire range, and they already account for over ten percent of the company’s total sales.